# Legal and policies

Every policy that applies when you use this site or buy from us, in one place, written in plain language.

_Illustration: A notice board on two posts with a long sheet of ruled lines and a small note with a sprout pinned to it, a pot of herbs beside it and an earthworm pointing at the board_

## Using this website

- [Terms of useThe rules for using this website: acceptable use, our content and brand, and the limits of our responsibility.Last updated 5 October 2026](https://thecomposta.com/terms)
- [Privacy policyWhat personal information we collect, why, who sees it, how long we keep it and the rights you have.Last updated 5 October 2026](https://thecomposta.com/privacy-policy)
- [Cookie policyThe few things this site stores in your browser, why, and how to clear them. We use no tracking or advertising cookies.Last updated 5 October 2026](https://thecomposta.com/legal/cookie-policy)
- [Accessibility statementHow we aim to make this site usable by everyone, where it falls short, and how to tell us.Last updated 5 October 2026](https://thecomposta.com/legal/accessibility)
- [Security & responsible disclosureHow to report a security weakness or a fraud attempt using our name, and what we promise in return.Last updated 5 October 2026](https://thecomposta.com/legal/security)

## Buying from us

- [Terms of saleHow quotations and orders work for delivery within India: price, payment, delivery, risk, claims and liability.Last updated 5 October 2026](https://thecomposta.com/legal/terms-of-sale)
- [Export termsThe terms for selling to importers and distributors outside India: Incoterms, payment, documents, import permits, claims and law.Last updated 5 October 2026](https://thecomposta.com/legal/export-terms)
- [Shipping & returnsHow and when we deliver, what happens if delivery is late, and what to do when something arrives damaged, wrong, short or faulty.Last updated 5 October 2026](https://thecomposta.com/shipping-and-returns)
- [Cancellation & refund policyWhen you can cancel an order, when we cancel, how refunds are paid and how long they take.Last updated 5 October 2026](https://thecomposta.com/legal/cancellation-and-refunds)
- [Product information & safe useWhat our vermicompost is and is not, how to store and handle it, and what we do and do not claim.Last updated 5 October 2026](https://thecomposta.com/legal/product-information)

## Complaints and company details

- [Grievance redressalHow to raise a complaint, who handles it, how fast we respond, and where to go if we cannot resolve it.Last updated 5 October 2026](https://thecomposta.com/legal/grievance-redressal)
- [Company informationWho we are in law: the company behind The Composta, its registered office and how to reach us.Last updated 5 October 2026](https://thecomposta.com/legal/company-information)

Questions about any of these? Write to [contact@thecomposta.com](mailto:contact@thecomposta.com).

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Source: https://thecomposta.com/legal
The Composta is a brand of Nutrify Private Limited, 1st Floor, Plot No. B & B1, Vanijya Nikunj, Enkay Centre, Udyog Vihar Phase 5, Gurugram, Haryana 122016, India.
Contact: contact@thecomposta.com, +91 90535 19734 (also WhatsApp). Quotes: sales@thecomposta.com. Importers and bulk buyers: export@thecomposta.com.
More for agents: https://thecomposta.com/llms.txt